Wedding is the one of the biggest occasions for any individual in their life. Everything from the beginning till the time it concludes, is expect be nothing less than perfect. But it didn’t happen when a Delhi bride had to fight a case against her designer for a prolonged period of 8 years as her wedding lehenga was two inches short.
A case of harassment and humiliation was filed by the bride on the bridal studio. According to the bride, when she first bought lehenga and went for the trial, she found out that hemline was not uniformly round and two inches short as well. She asked the studio to fix the same problem of which she got assurance from them. But on the day of her wedding, she realised the problem hasn’t been fixed and she was left embarrassed in front of all the guests because of the short length.
She visited the studio after her wedding to get the hemline fixed, which the manager reassured would get it done. From that very moment onwards, she heard excuses of having insufficient staff and time as well. When the bride finally received the modified lehenga, a visible joint was added to it ruining the show entirely. She was abused, misbehaved and ill-treated by the bridal studio staff.
Delhi State Consumer Disputes Redressal Commission observed that the bride bore the embarrassment of wearing two inch short lehenga during her wedding. In addition, her grievance aggravated when she was asked to pay for the visible joint which was added to increase the length making it look awkward. It also got disappointed on the very fact that pletny of time was being spent on such petty issues.
Keeping in view of the facts and circumstances, the Redressal asked the bridal studio to pay the entire cost of lehenga i.e. Rs. 64,000, Rs. 50,000 for harassment and Rs. 5 lakh to the consumer welfare fund of the state as penal charges for the damages they might have caused to others.
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