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what should i do if not getting promised services for online purchased smartphone which is in warranty period?

bought this phone 3 months back,which suddenly got dead, after inspection service center is saying it's water damage, but phone didn't came in water contact also litmus paper color was not changed when they opened it, i asked them to pack it and return, went to another service center of same company and after inspection they also said same thing. i wrote mail to grievance department of company afterwards field service engineer and owner of first service contacted me and asked me to visit them
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Consumer Protection
Posted on 13th Aug, 2018
S
Advocate Sarfaraz
Answered on 13th Aug, 2018
If your issue is not resolved then the only remedy is available is of filing a consumer complaint in your district.
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SHUNMUGARAJA
6th Apr, 2019
If the issues you stated not resolved then directly file a consumer complaint in your district forum

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