This was the email I had shared with Vodafone. They are refusing to share the audio files and mentioning that it is only for internal training purpose.
I had activated the international roaming pack of Vodafone worth Rs 3500 for a period of 10 days on 11th July. I was inside the Mumbai International airport when I had activated the plan while talking to the customer care executive. I had asked him about the availability of roaming in Netherlands, Czech Republic, Estonia and Finland