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how can i file a cosumer complaint regarding late delivery of sample .... i am dr prakash .t.pillai from kerala ordered a sample of sodium alginate from china..it is 500gms free of cost send as sample to my address through DHL express in bangalore..it has landed in bangalore since 28-08-2018...now it has 20days elapsed and the DHL is not willing to deliver the sample to my address...several times i contacted dhl and uploaded the documents like authorisation letter,adhar card copy.my cli
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Consumer Protection
Posted on 22-Sep-18
Advocate Luv
Answered on 02-Nov-18
You have not mentioned about what reasons DHL is telling for non-delivery. In any case since the consignment is sent by a supplier, you do not have a consumer relationship with the Courier. You may take up the matter with the consignor/supplier.
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