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Is there any way to get my money back from mobile repair shop

My phone fell and screen broke. I took it to the nearest service centre. After making sure by asking if they were Motorola service centre and authorised, to which they kept saying yes, I went there. They gave me a memo for the repairs. They lied to me about being authorised and charged me the same amount as the official service centre. Now I'm having lots of difficulties with my phone. They are not accepting any responsibility. What can I do now? Can I get my money back?
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3 answers
Consumer Protection
Posted on 01-Oct-18
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Advocate Ruchika
Answered on 29-Oct-18
File a case before consumer court
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Advocate Vaswani
Answered on 24-Oct-18
Send them a Legal Notice citing your entire case and if they still do not pay any heed to accept their responsibility, you can file a case against them with Consumer Forum.
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Advocate VARUN
Answered on 08-Oct-18
Yes, You can very well file a consumer complaint in the concerned DCDRF (District Consumer Disputes Redressal Forum).
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