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How to get refund of the money I paid to an online company for a course I've withdrawn

1. I've expressed interest for a course online in Facebook 2. Company represent had called and explained the course and fee details 3. Executive has sent the payment link, I made Rs.20,000/- payment through online using credit card 4. Course didn't start 5. I've withdrawn from course immediately (after 2 working days) 6. Asked for refund of the money through phone and email 7. Executive has mentioned over phone that they will not refund the money only a credit note would be given which ca
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Consumer Protection
Posted on 31st Jul, 2018
R
Advocate Rajiv
Answered on 6th Aug, 2018
Read the fine print and file consumer complaint before your local consumer forum. You can appear in person and the fee is very little. The Forum would take care of your interest. Just take care of terms and conditions regulating fee given on the website of the institution.
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