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Can i sue airtel for business losses due to misrepresentation.

Misrepresentation by airtel regarding my data balance has led to business losses and i would end up losing a few customers, i am a tax professional and i use only airtel as my internet service provider and they stopped my internet even when my account is showing a balance of 30 GB and i was using it accordingly. I contacted the customer care and they are telling me that the data shown in my account is expired and cannot be used in which case it should never have been reflecting in my account. D
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Consumer Protection
Posted on 5th Oct, 2018
Advocate Luv
Answered on 02-Nov-18
The data shown is subject to twin limits of bytes and time. If the balance is not used in the time limit, it may not be used. But if it is not the case, you may take up the matter with the Telecom Ombudsman.
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