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If you have suffered an injury or loss as a result of a doctor/ hospital not performing their duties properly, you can file a consumer complaint for ‘medical negligence’ in a Consumer Court. MyAdvo will help you find an expert lawyer and will help manage the case lifecycle.

Before filing a consumer complaint, sending a legal notice to the doctor acts as a final warning. In case the dispute is still not resolved, you should then file a consumer complaint.

Steps involved in filing a consumer complaint/case for medical negligence:

Before your Payment

After your Payment


Once you send in a request, our representative will get in touch with you to understand your requirements.

Documents and Questionnaire

A checklist of documents and a questionnaire will be provided to record your details.

Document Verification

You will be required to send clear scanned copies of documents pertaining to the medical procedure (initiating with consultation, till payment of last invoice)  for verification by a lawyer. 

Complaint Drafting

The complaint will be drafted and shared with you for review and approval within 7 days of receiving the documents.

Filing of Complaint

The complaint will be filed before the consumer court within 3 working days of approval of the draft.

Admission Hearing

The lawyer will make preliminary arguments before the court and get the complaint admitted.


The opposite party will file a reply to your complaint.


After perusing the reply, if required, the lawyer will draft a rejoinder. 

Hearing and arguments

The consumer court will conduct hearings in the matter and examine the evidence presented before it. MyAdvo will keep you updated on the status of your case.


The consumer court will deliver judgment in the matter.

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Required Documents

  • Medical history, pertaining to the negligence

  • Invoices

  • Proofs of consultation and prescriptions provided by the doctor

  • Letters/ email correspondences between the doctor and you

  • Signed Vakalatnama

Frequently Asked Questions

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