If you have any grievance relating to insurance policy, settlement of claim or services rendered by an insurance company, you can file a complaint before the Insurance Ombudsman. Insurance Ombudsman is appointed by the government to resolve insurance related issues arising between the insurer and the insured. MyAdvo will help you draft and file complaint through an expert insurance lawyer and will manage your case lifecycle.
The lawyer will draft and share complaint with you for review and approval. Once you have approved the draft, the lawyer will file your complaint before Insurance Ombudsman.
The Insurance Company will be supplied with a copy of the complaint and directed to file its reply within 14 days.
Based on the reply of the Insurance Company, the following two situation may arise -
MyAdvo will keep you updated on the status of your complaint till the time it is disposed off.
Copy of proposal form
Copy of Insurance Policy
Copy of Claim Form
Receipt of insurance premium paid
Any relevant communication/ correspondence sent to the Insurance Company
Any relevant communication/ correspondence received from the Insurance Company
Any other relevant document pertaining to the Insurance policy or issue at hand